#074 – In this episode, Kay Fabella discusses what your hybrid workplace needs to succeed.
Kay dives into the definition and origin of intercultural communication. She explains why integrating a multicultural lens in virtual communication and collaboration can help to cultivate more cultural agility, and drive equity and inclusion in hybrid workplaces. She also talks about how intercultural communication, when done intentionally, can help with common collaboration and communication challenges global teams are facing.
Finally, drawing from both US and non-US client interactions, Kay reiterates that DEI and intercultural communication are two sides of the same coin – both aim to build workplace cultures that bring out the best in our teams.